Kelleher txoj cai kab lis kev cai pib nrog "kev cog lus siab tawv" kom tso cov neeg ua haujlwm ua ntej, cov neeg siv khoom thib ob, thiab cov tswv cuab thib peb. Raws li ib tug neeg piav dab neeg, Kelleher nkag siab tias kab lis kev cai tsis yog ib yam dab tsi uas pawg neeg tawm tswv yim tawm tswv yim ib zaug thiab txav mus. Hloov chaw, kab lis kev cai yog tsim los ntawm cov dab neeg uas cov thawj coj qhia txhua hnub
kab lis kev cai ntawm Southwest Airlines yog dab tsi?
Southwest muaj nws tus kheej txhais ntawm kab lis kev cai: Kev txhim kho, txhim kho, thiab kho kom zoo ntawm qhov qub, tus kheej, tus kheej, thiab tus cwj pwm ntawm cov neeg muab. Qhov tshwj xeeb, lom zem, hlub kab lis kev cai ntawm Southwest tau ua ib feem ntawm nws txoj kev vam meej.
kab lis kev cai dab tsi tshwm sim ntawm Southwest Airlines thiab Tus Nqi Kab?
Southwest's Organizational Culture Type and Characteristics Southwest Airlines muaj cov koom haum kab lis kev cai rau cov neeg ua haujlwm noj qab haus huv. Kev ua haujlwm rau cov neeg ua haujlwm txaus siab, kev lees paub, kev ua koob tsheej Rau cov neeg ua haujlwm: Nyob rau sab hnub poob. Rau cov neeg siv khoom thiab lwm cov neeg koom nrog kev lag luam: Ua Haujlwm Sab Qab Teb Hnub Tuaj.
Leej twg tsim kev coj noj coj ua ntawm Southwest Airlines?
Cov neeg ua haujlwm tshiab yuav tsum tau xis nyob hauv ib puag ncig ntawm pab pawg daws teeb meem. Kev so haujlwm ntawm Herb Kelleher - Tshuaj ntsuab Kelleher yog ib qho ntawm Southwest ob tus tsim. Yawg Kelleher yog CEO rau ntau tshaj 30 xyoo. Yawg Kelleher yog tus thawj coj ntawm lub tuam txhab thiab tus tsim, kws tsim qauv thiab tsim tawm ntawm Southwest cov kab lis kev cai tshwj xeeb.
Herb Kelleher tau txhawb nws qhov tseem ceeb thiab kab lis kev cai ntawm Southwest Airlines li cas?
Herb Kelleher ua haujlwm rau nws cov neeg los ntawm kev coj tawm qhov zoo tshaj plaws hauv lawv. Nws tseem ceeb txhawb nqa thiab qhuas txog kev xav ntawm txhua tus ntawm lub tuam txhab, los ntawm cov neeg tuaj koom hauv davhlau mus rau cov thawj coj hauv qib siab. Yog tias tus neeg ua haujlwm Southwest xa ib lub tswv yim, nws tuaj yeem xav tau cov lus teb hauv ib lub lis piam.